To report a lost or stolen WinSouth Credit Union credit card and/or debit card, the following numbers may be called: VISA® Credit Card—Visa Customer Service 800-477-0227.
24 hours a day, seven days a week call 800-991-4961.
To cancel your Debit Card, 24/7, call 800-754-4128.
There may be a slight delay when you call the above numbers before the recording starts but if you will hold for a few seconds the recording will start or someone will answer.
To apply online for a loan, please click here.
Click here to check your VISA account online.
800-757-7302—During regular office hours
800-728-1412—INFO Talk—Choose option 3 and follow the prompts
VISA® debit cards disputes
800-757-7302, ext. 1121 or 256-439-3121
In addition to all the other ways of preventing, detecting and resolving fraud, obtain an extra layer of security with Verified by VISA. It’s a free, simple-to-use service that confirms your identity with an extra password (that you select) when you make an online transaction.
How It Works:
Activate the Verified by VISA feature. It’s easy and only takes a few moments to activate your card. You can do it on the secure VISA website found at the bottom of our home page, www.winsouthcu.com or when prompted during the checkout process at one of the participating online merchants. Either way, your information is protected. When activating you will enter a password of your choosing to put in at checkout time to confirm that the transaction is yours and no one has made an unauthorized purchase.
Shop at participating merchants. Visit online merchants that display the Verified by Visa symbol; it’s your assurance that your transaction will have an added layer of protection.
Enjoy enhanced security. You can enjoy the peace of mind of Verified by Visa by activating both your Visa credit card and your Visa debit card.
Say Goodbye to ATM Fees
Tired of paying ATM fees for YOUR money?
ATM transaction fees from foreign institutions within the U.S. will be reimbursed to our members when the receipts are brought into one of our WinSouth Credit Union locations.*
*Refunds are subject to a cap of $5.00 per receipt and must be requested within 90 days of the date on the receipt.
It’s Quick and Hassle Free
To receive your refund, simply bring your ATM receipts to your local branch and we will take care of the rest.
No more searching for the "right" ATM. Yes, you can really say "goodbye" to ATM fees.